1. What time does the party start?

Drinks reception begins at 7:30pm. Seating for dinner between 8pm and 8:15pm

 

2. What is the dress code?

Neat dress essential –  no casual wear, runners, jeans etc.

 

3. When is the balance payment due?

We take the balance payments 3 weeks before the party date and confirm final numbers with each group at this point.

 

4. A few of our guests can no longer go, what happens to their deposits?

Unfortunately our deposit policy is that they are non-refundable and non-transferable as many of our nights completely sell out and we are unable to resell the tickets at short notice. This would have been mentioned in your deposit invoice and at the time of booking also. *Non-transferable means that the outstanding deposits of those who are unable to attend cannot be used towards the balance.

If you have already paid your balance payment but a guest can no longer go we can refund the balance of their ticket (for up to 5 guests max per group) once we are notified 10 working days before the event.

 

5. Does our party venue have a room rate in place for accommodation?

Each venues room rates will differ for the party night. Accommodation can be booked directly with your venue and if you mention that you are attending one of the Occasions Christmas party nights they will let you know what room rates are available. Please be advised to book your accommodation well in advance as the hotels rooms book up quickly for the month of December.

 

6. Can we take a look at the menu beforehand? Do they cater to various dietary requirements?

We have each hotels menu up on our website under the hotels party info if you want to take a look. Please advise us of any dietary requirements of your group when finalising your booking and we can inform the hotel in advance.

 

7. Payment Policy

We take payments via bank transfer, cheque, postal order or cash only. Occasions no longer accept credit card payments.
We do not accept payments for individual tickets in a group, we can only accept group payments.

 

8. Tickets

This year Occasions have been making a big effort to go as paperless as possible so we will not be issuing tickets as we have done for previous years. Instead, each organiser will receive an email confirmation of how many guests are booked in their party and they just show this to the event manager on arrival.